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1. Who is known as the ”Father of Six Sigma”?

a) Kaoru Ishikawa

b) Walter Andrew Shewhart

c) Bill Smith

d) Edwards Deming

2. A Green Belt conducts a frequency analysis with a bar chart and finds that intake staff’s policy and procedure awareness and unnecessary hard copy filing account for 80% of the delay in the application review process. What type of analysis did the Green belt most likely used?

a) Pareto analysis

b) Experimental delay analysis

c) Failure mode and effects analysis

d) Lean Six Sigma Intake analysis

3. An innovative governmental agency initiated a Lean Six Sigma project. A study was conducted which pointed to the existence of Temporal and Cyclical variation. Positional variation was not found. What type of study or analysis was likely conducted?

a) Multi-vari study

b) Control chart analysis

c) Multivariate regression analysis

d) Seasonal variation study

4. Which graph is used to show the relationship between two variables?

a) Gantt Chart

b) Pareto Diagram

c) Scatter plot

d) Pie chart

5. Which chart shows distribution of data?

a) Pareto chart

b) Bar chart

c) Histogram

d) Control Chart

6. What is the standard deviation?

a) Measure of central tendency

b) Measure of skewness

c) Measure of spread

d) Measure of process capability

7. Three ways in which Measure of Central Tendency can be calculated

a) Mean, Standard Deviation, Coefficient of Variance

b) Mean, Median & Mode

c) Variance, Standard Deviation & Mode

d) Range, Mode & Median

8. Pie Chart is used for

a) Data collection

b) Data sorting

c) Data distribution

d) To understand process variation

9. PDCA cycle is given by

a) Edward Deming

b) Joseph Juran

c) Phil Crosby

d) Michael Jordan

10. Variance can be calculated as

e) Square Root of Range

f) Double of Mean

g) Mean multiplied by mode

h) Square of Standard Deviation

11. Which of the following options indicate Out of Control Situation in a control chart

When one point is beyond the Control line in the R chart

Three points are in near target lines

Consecutive ten points are within control lines

None of the above

12. The main purpose of the Cause and Effect Diagram is:

Help identify the root cause of problems.
Identify operators who operated the machine
Identify all machine parts
List all possible causes of the problem

Which of the above statements are correct?

a) All of the above

b) 1, 3 & 4

c).1 & 4

d) Only 1

Is fire hot or cold?

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